1. Information We Collect

We collect the following types of data:

a. Personal Information

• Full Name

• Email Address

• Phone Number

• Address (for certificate or payment purposes)

• PAN Number (if applicable)

• Bank Account or UPI ID (for affiliate earnings)

b. Transactional Information

• Razorpay Payment ID

• Order ID

• Date/time and mode of payment

• Transaction status

c. Technical & Usage Data

• IP Address

• Browser & device type

• Page views & click behavior

• Login timestamps

3. Purpose of Data Collection

We use the collected data for:

• Processing course enrollments and payments via Razorpay

• Sending transactional emails, invoices, and OTPs

• Providing access to course material and affiliate programs

• Verifying identity and ensuring compliance

• Resolving queries, disputes, and customer support issues

• Reporting to authorities (if legally required)

4. Data Sharing & Disclosure

We do not sell or rent your personal data.

Your data is only shared with:

• Razorpay, for payment processing

• Government authorities, if required under law

• Email or SMS service providers (e.g., Mailchimp, MSG91)

• Internally with authorized staff for support or account verification

All third-party services we use are bound by strict confidentiality and data protection agreements.

5. Data Storage & Protection

We implement best-in-class security protocols to safeguard your data:

• SSL encryption for all transactions

• Data stored on secured Indian servers

• Role-based restricted access to user information

• Regular security audits & compliance with the IT Act, 2000

6. Refund & Cancellation Policy

We maintain a strict and transparent refund policy:

• Refunds are allowed only in case of technical issues (e.g., double payment).

• Request must be raised within 24 hours and before accessing course content.

• Refunds are not applicable after course access, or once affiliate/income features are activated.

• Approved refunds are processed within 7–10 working days via the original payment method.

• PAN or bank details may be requested for verification or refund processing.

7. User Rights

You have the right to:

• Access or correct your personal information

• Withdraw consent for promotional communication

• Request data deletion (subject to legal & business obligations)

To exercise your rights, email us at care@esuccessyuva.com

8. Contact Information

For any privacy-related concerns, support, or refunds:

• 📧 Email: care@esuccessyuva.com

• 🌐 Website: www.esuccessyuva.com

• 📱 WhatsApp: 74259 68103

• 📞 24×7 Support: 91164 82033

9. Policy Updates

We may update this Privacy Policy to reflect legal, operational, or platform changes. Updated policies will be published on this page with the revised effective date.